An appeal to Telenor
Ever since I held my first Apple iPhone in August, I have been dying to own one. So when my brother sent me one as a gift, I was walking on air.
I looked at it in its original packaging for a few days - didn’t want to get fingerprints on it. Then when I finally did take it out and caress it, I did so tentatively. I still didn’t go about trying to jailbreak it - yes it was locked.
When I was sure I understood the process, I finally attempted to unlock my iPhone, and guess what? It turned into a brick! I was devastated! I tried everything including restoring the original software. Nothing worked. It kept telling me it was in “recovery mode”. Then, one fabulous day, with some online help, I was finally able to unlock my iPhone. Halaeluyah!
So what does all this have to do with Telenor? Well, I need a connection, don’t I? So I went to Telenor to apply for a SmartMail account and I was told by the chap (nice though he was) that Telenor Smart Mail did not support the iPhone. The options he offered were:
1. I could take the Plan that was only for browsing (no limit!) - this would not allow me to use the phone or mail option
2. I could take the Plan - Pre-Paid or Post-Paid - that would not allow Smart Mail but would let me use the phone, browse and download YouTube videos etc - BUT this option meant that, in addition to my monthly Plan costs, I would have to pay Rs. 15 for every 1MB download! Since the iPhone is perfect for music and video, can you imagine what I would end up paying for such a connection?
Come on Telenor! Be iPhone friendly! You already support Nokia, Ericcson and loads of other phones - why this bias against my iPhone? Let me have SmartMail which also allows for ‘no-limit’ browsing and downloading. You don’t really want me to go back to Mobilink, do you?
17 comments March 3, 2008
