Haseeb Shaukat @haseebshaukat
@jibranjamshad @jehan_ara +1

in reply to @jibranjamshad

Ted Rubin @TedRubin
RT @samramuslim: Had bank mktg team spent a little effort in reviewing customer info-they wud have had a wowed cust instead @jehan_ara #RonR

Samra Muslim @samramuslim
@inawab u shud go and give a kick to ur bank’s stoopid marketing ppl!! @jehan_ara

in reply to @inawab

Nawab @inawab
@samramuslim @jehan_ara haha… Send it to me… Thats my differed bonus payment i guess

in reply to @samramuslim

Anthony Permal @anthonypermal
@samramuslim @jehan_ara @shobz I know. I’m trying to irritate u n it’s working

in reply to @samramuslim

Major @MajorSaheb
@samramuslim @jehan_ara Very much highlighting it. Hope they send her a travelling bag tommorow. A gesture of realization!

in reply to @samramuslim

Samra Muslim @samramuslim
@anthonypermal ofcourse they do!! That’s not really the point here… @jehan_ara @shobz

in reply to @anthonypermal

Samra Muslim @samramuslim
@MajorSaheb I think @jehan_ara ‘s blog and tweet IS highlighting that point – no?

in reply to @MajorSaheb

Anthony Permal @anthonypermal
@samramuslim @jehan_ara @shobz women don’t play cricket?

in reply to @samramuslim

Sabeen Mahmud @sabeen
@samramuslim @shobz It is quite ridiculous but just a reminder, women play cricket! I am desperate for that helmet! Paging @jehan_ara

in reply to @samramuslim

Samra Muslim @samramuslim
@anthonypermal SCB sent @jehan_ara at cricket helmet!!! @shobz

in reply to @anthonypermal

Major @MajorSaheb
@samramuslim @jehan_ara Very true. But I believe if we highlight it, and let them know. It might be useful.

in reply to @samramuslim

Major @MajorSaheb
@samramuslim @jehan_ara I am sure they dont do their homework. Cause this just kills the idea of customer appreciation. Customer isnt happy

in reply to @samramuslim

Tauseef Haider @Tauseef_TIP
youtube.com/watch?v=Sh-JRo… you might like in context of marketing and social media @MajorSaheb @samramuslim @jehan_ara

Samra Muslim @samramuslim
@MajorSaheb a nice travel bag cud be a more useful gift to send @jehan_ara !

in reply to @MajorSaheb

Major @MajorSaheb
@samramuslim @jehan_ara Either you do a one on one basis customer survey, before giving out stuff. Or you give them options,but with a pitch

in reply to @samramuslim

Samra Muslim @samramuslim
@MajorSaheb SCB knows a lot about @jehan_ara – they just didn’t look! From here CC or a/c info they wud know she travels a lot for eg

in reply to @MajorSaheb

Major @MajorSaheb
@samramuslim @jehan_ara You might want to compile a list of customers who got baffled up. And send it to higher ups in SC. Might help.

in reply to @samramuslim

Samra Muslim @samramuslim
@MajorSaheb if customer is asked to choose – u loose the ‘wow’ factor! U gotta reach out to them smartly!! @jehan_ara

in reply to @MajorSaheb

Asim Zeeshan @asimzeeshan
@jehan_ara they want you to start playing cricket *sarcasm* lol

in reply to @jehan_ara

Samra Muslim @samramuslim
@MajorSaheb customer data is all there! Targeted customer comms is the key! Its the information age not ice age yaar!! @jehan_ara

in reply to @MajorSaheb

Adeel Asad. @Aadii_
@jehan_ara Damn, why on earth did i closed my account ? Why o Why . I missed a potential opportunity here. … #StandardChartered

in reply to @jehan_ara

jehan_ara @jehan_ara
Thanks Standard Chartered but … what do I do with this exactly? jehanara.wordpress.com/2012/04/27/tha…

Retweeted by @asimzeeshan

Samra Muslim @samramuslim
And @jehan_ara is the 3rd SCB customer in my #SocialMedia circle who is ‘baffled’ by the Standard Chartered ‘gift’ …!

Retweeted by @asimzeeshan
in reply to @jehan_ara

Major @MajorSaheb
@samramuslim @jehan_ara It would be more better and be more loved by a customer, if they were given a list of options to select from.

in reply to @samramuslim

Major @MajorSaheb
@samramuslim @jehan_ara Not useful for them I know. But Golf Club has other recreational activities too.But I agree,research should be done.

in reply to @samramuslim

Samra Muslim @samramuslim
@MajorSaheb ya – great for those who play golf – what about those who don’t?! @jehan_ara

in reply to @MajorSaheb

Samra Muslim @samramuslim
And @jehan_ara is the 3rd SCB customer in my #SocialMedia circle who is ‘baffled’ by the Standard Chartered ‘gift’ …!

Retweeted by @fursid
in reply to @jehan_ara

Samra Muslim @samramuslim
And @jehan_ara is the 3rd SCB customer in my #SocialMedia circle who is ‘baffled’ by the Standard Chartered ‘gift’ …!

in reply to @jehan_ara

Major @MajorSaheb
@samramuslim @jehan_ara Very classic marketing. Membership of Golfclub for corporate account holders.

in reply to @samramuslim

Samra Muslim @samramuslim
Had the bank marketing team spent a little effort in reviewing customer info – they would have had a wowed customer instead @jehan_ara #RonR

in reply to @jehan_ara

FurSid @fursid
bwahahaha… is that a joke!? #EpicFail RT @jehan_ara: Thanks Standard Chartered but … what do I do with this exactly? jehanara.wordpress.com/2012/04/27/tha…

Samra Muslim @samramuslim
Classic #marketing and #prfail on Standard Chartered Bank’s part – sending expensive gifts which are irrelevant to the customer @jehan_ara

in reply to @jehan_ara

Samra Muslim @samramuslim
Mass #marketing gone wrong! #pakistan #banks #SCB MT @jehan_ara: Standard Chartered, what do I do with this exactly? jehanara.wordpress.com/2012/04/27/tha…

Retweeted by @asimzeeshan

Samra Muslim @samramuslim
Mass #marketing gone wrong! #pakistan #banks #SCB MT @jehan_ara: Standard Chartered, what do I do with this exactly? jehanara.wordpress.com/2012/04/27/tha…

Retweeted by @Rai_Azlan

Samra Muslim @samramuslim
Mass #marketing gone wrong! #pakistan #banks #SCB MT @jehan_ara: Standard Chartered, what do I do with this exactly? jehanara.wordpress.com/2012/04/27/tha…

Sabeen Mahmud @sabeen
@jehan_ara ZOMG! Please may I have the helmet?

in reply to @jehan_ara

Jibran Jamshad @jibranjamshad
@jehan_ara probably its there to make you realize that cricket in Pakistan also needs your attention just like IT